Studio rules
House rules & cancellation.
Short, fair and published up front. Effective October 29, 2026.
Cancellation & rescheduling
5+ days beforeFull refundDeposit returned to your original payment method.
24 hr – 5 daysStudio creditFull amount as credit, valid 90 days.
Under 24 hrAudio rate keptWe keep the audio-only rate for the booked hours.
No-showBooking chargedFull session charges apply.
If we cancel
Equipment failure, illness or weather on our side: full refund plus a free hour on your next booking.
Rescheduling
Free once with at least 24 hours' notice, subject to availability.
In the studio
- Arrive 10 minutes early. Late arrival comes out of your booked time; we'll try to extend if the next slot is free.
- Overtime is billed in 15-minute increments at the same rate, only with your OK.
- Guests: up to 4 on mic and 2 observers in the Porch Room; 3 on set in the Lantern Set; 1 in the Booth plus 1 in control.
- Releases: every guest signs an appearance release before recording.
- Minors: anyone under 18 needs a parent or guardian present and a guardian-signed release.
- No smoking, vaping or open flames. Lidded drinks only near the gear.
- Damage: clients are responsible for damage caused by misuse beyond normal wear.
- Music: only licensed music in your episodes; we name the library we use.